Privacy Policy

Privacy Policy for Voice to Lead (Canada)

Voice to Lead Inc. ("Voice to Lead," "we," "our," or "us") provides this Privacy Policy to outline our policies and procedures regarding the collection, use, and disclosure of personal information in compliance with Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This Privacy Policy applies to personal information collected through our website (the "Site") and services provided through the Site (collectively, the "Services"). Your use of the Site and Services signifies your acceptance of this Privacy Policy.

This Privacy Policy may be updated periodically. Any material changes will be communicated by posting the revised Privacy Policy on the Site. Your continued use of our Site and Services after such updates constitutes your agreement to the revised terms.

1. Information We Collect

We collect personal information to provide and improve our Services, administer orders, and communicate with you. Personal information may include:

• Name, email address, and telephone number
• Shipping and billing addresses
• Payment information (collected and processed via third-party payment processors)
• Online identifiers, such as usernames or IP addresses

We also collect non-identifiable information related to your use of our Site and Services, which is not subject to this Privacy Policy.

2. Social Media and Third-Party Information

If you interact with Voice to Lead through social media platforms, we may collect and store information you provide based on your settings. You can revoke our access to your information through your social media account settings at any time.

3. Automatically Collected Information

When you visit our Site, certain data may be automatically collected, including:

• IP address, browser type, and operating system
• Access times and referring URLs
• Browsing activity on our Site

Cookies and Analytics
We use cookies and similar technologies to personalize your experience, track usage, and improve our Site. You may adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features.

We also use analytics services, such as Google Analytics, to understand how users engage with our Site. These tools collect and process information such as IP addresses to generate reports on Site activity.

4. How We Use Your Information

We use your personal information to:

• Provide and improve our Services
• Communicate with you about your account, purchases, and updates
• Respond to inquiries and provide customer support
• Facilitate participation in events, promotions, or surveys
• Deliver marketing communications, subject to your preferences
• Ensure compliance with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share it in the following circumstances:

• Service Providers: With third-party providers to deliver our Services (e.g., payment processors, email marketing platforms).
• Legal Compliance: To comply with laws, regulations, or court orders.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Children’s Privacy

Our Site and Services are not intended for individuals under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

7. Payment Processing

All payment information is collected and processed securely by third-party providers, such as Stripe. Voice to Lead does not store your payment details. For more information on Stripe's privacy practices, please visit Stripe's Privacy Policy.

8. Email Communication and Opt-Out

You may opt out of receiving promotional emails by following the instructions in those emails. Even if you opt out, we may continue sending non-promotional communications, such as those regarding account or transactional matters.

9. Data Security

We employ reasonable safeguards to protect personal information against loss, theft, and unauthorized access. However, no security measures are infallible. By using our Services, you acknowledge and accept these risks.

10. Access and Updates to Your Information

You have the right to request access to your personal information and to correct inaccuracies. To do so, contact us at privacy@voicetolead.com.

11. Your Privacy Rights in Canada

In accordance with PIPEDA and applicable provincial legislation (e.g., Quebec's Bill 64), you have the right to access and correct your personal information. You may also withdraw consent for the collection or use of your personal information, subject to legal or contractual obligations.

12. Cross-Border Data Transfers

Your information may be processed and stored outside Canada in jurisdictions where privacy laws may differ. By using our Services, you consent to this transfer and processing. We take reasonable steps to ensure equivalent data protection standards are in place.

13. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any personal information.

14. AI and Technology Use

Voice to Lead leverages artificial intelligence (AI) to enhance the Services. AI-generated content is provided for informational purposes only and should not replace professional advice. We are not responsible for decisions made based on AI-generated content. All AI outputs are proprietary and protected under copyright law. Unauthorized use is prohibited.

15. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or compliance requirements. The "Effective Date" at the top of this page indicates when the policy was last revised.

16. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Voice to Lead
Email: privacy@voicetolead.com
Canada